Welcome to Car Hire Twickenham. These Terms of Service govern your use of our website carhirewickham.co.uk and our vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement presented at the time of booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance coverage, fees, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Requirements for Car Hire
- To rent a vehicle in Twickenham, you must be at least 21 years old, although age restrictions may differ based on the vehicle type, and additional fees may apply for drivers under 25. A valid, full driving licence relevant to the vehicle category is required, held for the minimum duration outlined in the Rental Agreement. You will also need to present valid identification and proof of your current address. Payment information and a security deposit are necessary, along with any other requirements mentioned in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, over the phone, or directly at our Twickenham office. A booking deposit may be necessary to confirm your reservation. The remaining balance and security deposit are generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely with trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Twickenham, it is important to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be filled out and signed by both parties. When returning the vehicle, it should be in the same condition as it was when collected, taking into account normal wear and tear. Any new damage will be evaluated and charged appropriately. Please return the vehicle with the same fuel level as at collection; refueling charges will apply for any discrepancies. Late returns may attract additional fees, so contact us as soon as possible if you expect to return the vehicle late. You will be responsible for any parking fines, traffic violations, or charges incurred during the rental period, along with an administrative fee.
Insurance and Liability Terms
- All rentals include basic third-party insurance. Comprehensive coverage details and excess amounts are outlined in the Rental Agreement. Additional insurance options may be offered to help limit your financial liability. It is advisable to review these options thoroughly. You will be liable for damage or loss up to the insurance excess, unless you opt for additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of existing insurance.
Cancellation and Modifications
Cancellation and amendment policies depend on the type of booking and the notice period provided. For specific details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show may incur additional fees.
7. Restricted Activities
Prohibited vehicle uses:
- The vehicle must not be used for illegal activities, including racing, rallying, or off-roading. Transporting hazardous materials is prohibited, as is sub-letting or permitting unauthorized drivers. Driving under the influence of alcohol or drugs is strictly forbidden. Additionally, using the vehicle for purposes outside its design, exceeding passenger or weight limits, or driving beyond agreed geographical boundaries without authorization is not allowed.
Breach of these terms may lead to rental cancellation and fees.
Limitation of Responsibility
To the fullest extent permitted by English and Welsh law, Car Hire Twickenham will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business related to your use of our services. Our total liability for any claims will not exceed the rental amount you paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Local Legal Guidelines
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the relevant courts.
10. Terms Updates
We reserve the right to update these Terms at any time. Changes take effect immediately once posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Twickenham Car Hire Services
Riverside Way, Twickenham TW1 2SR, United Kingdom
Contact Number::
442070996642